Compliments or Complaints

The NYSP's Responsibilities

The NYSP recognizes its responsibility to maintain the public confidence and trust, and the need to ensure integrity and accountability both by the agency and by each employee.

The Public's Responsibilities

As we recognize the rights of all citizens, the public should recognize that NYSP employees must be able to exercise their best judgment in taking necessary and reasonable action in the performance of their duties without fear of reprisal.

Language Access

New York State’s policy is to provide language access to public services and programs. If you feel that we have not provided you with adequate interpretation services or have denied you an available translated document, please provide us feedback.

NYSP Policy

It is the policy of the NYSP to respond to compliments or complaints received from the public.

Complimentary letters are:

Complaint letters follow a very specific complaint procedure that:

Submitting by E-Mail

Submitting by Mail

Process

IAB Offices

Printable Pamphlet